Director Graduate Academic Services

University of North Carolina at Charlotte   Charlotte, NC   Full-time     Administration / Clerical
Posted on March 20, 2024
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The University of North Carolina at Charlotte is seeking applications for a Director of Graduate Academic Services to work with the Graduate School. The Graduate School at UNC Charlotte fosters excellence in all dimensions of post baccalaureate studies and is the primary advocate for graduate education and for graduate students at the University. Established in 1985, the Graduate School offers 21 doctoral, 65 master’s degree programs, and more than 30 graduate certificate programs in a wide variety of fields and specialties ranging from architecture, biomedical engineering, computing, engineering, and health administration to history, teacher education, creative writing, business, nursing and social work. The Graduate School has over 700 members of the Regular Graduate Faculty teaching and mentoring more than 5,000 graduate students who come from nearly every state in the union and from a variety of countries in Europe, Asia, Africa, Central and South America.

Minimum Qualifications: Master’s degree (MA, MS, MBA, etc.). At least three years’ experience working in higher education. Demonstrated experience with supervision.

Essential Job Duties: As part of the Graduate School’s Leadership team, the Director will address issues, concerns and initiatives related to academic policies and processes. The Director will oversee the Graduate School’s academic efforts to support the graduation initiative for graduate level students. The Director will supervise a team of three staff members, who manage graduation clearance, academic petitions, and thesis/dissertation formatting.

Additional duties include:

  • Administration of academic policy review and revision process
  • Leadership in the graduate student suspension, termination and appeal process
  • Oversight for various aspects for DegreeWorks
  • Review of curricular proposals through Curriculog
  • Oversight for the annual Catalog revisions
  • Management of the annual metrics for the annual report
  • Responding to faculty and student inquiries when escalated
  • Representing the Graduate School on various student related committees
  • Manage the Graduate Academic Services communication plan, including Salesforce implementation
  • Apply accreditation standards to ensure compliance of graduate programs with SACSCOC guidelines
  • Collaborate with Financial Aid and Admissions to ensure students can register, enroll and receive financial aid
  • Work with other team members and graduate program directors to promote the success of matriculating students.
  • Support the graduate Commencement ceremonies, as needed
  • Supervise and mentor direct reports

Salary and benefits are competitive; interested individuals should apply on-line at https://jobs.uncc.edu. Search for job #005647. Applicants are subject to background checks.

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, gender identity or sexual orientation.