Research Technology Analyst

University at Albany   Albany, NY   Full-time     Information Services / Technology (IT)
Posted on May 22, 2024
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Research Technology Analyst

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Research Technology Analyst. The successful candidate works closely with the research community across a wide range of disciplines to deliver analytical and computational IT solutions in a complex, Carnegie 1 research environment. As part of the university's commitment to advancing scholarship and training to the next generation of scientists, the Research Technology Analyst works directly with researchers from pre-grant consultation to managing systems and equipment for ongoing endeavors. They play a critical role in supporting, informing, and promoting IT services throughout the research lifecycle.

The Research Technology Analyst is intellectually curious, creative, and enjoys working with others to identify ways that sophisticated technologies can be used to explore complex problems. They have the knowledge and expertise to balance the needs of individual researchers while addressing security, compliance, and policy requirements in a sophisticated research environment. The successful candidate is comfortable working with interdisciplinary audiences, both independently and as part of a team. This is an excellent opportunity for seasoned professionals to further evolve their expertise across a broad range of disciplines.

Primary Responsibilities:

Managing relationships/advocating on behalf of the research community:

  • Foster and maintain communication with researchers of the University and with others in ITS regarding service planning and delivery.
  • Work with researchers and other technology professionals to address the complex needs of the research enterprise while promoting and maintaining ITS standards and best practices regarding technical architectural, security, policy, and compliance requirements.
  • Coordinate and administer research systems/applications development and account management.
  • Provide subject matter expertise for advanced data analytics/statistics, visualization, and computational technologies for a range of applications in a research setting.
  • Provide and support the development of researchers' technical skill sets.

Delivering analytical and computational IT solutions to the academic and research community:

  • Maintain and support research application hosting.
  • Implement and maintain managed scientific computing environments.
  • Maintain the security posture for assigned systems and applications in accordance with ITS policies, procedures, and industry best practices.
  • Participate in the development and maintenance of research systems standards.
  • Organize and modify research storage requirements.
  • Provide research Linux support.
  • Coordinate with researchers and ITS field support staff to maintain specialized desktop and research lab workstations.

Other Responsibilities:

  • Actively participate, as needed, in ITS and campus projects.
  • Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.

Minimum Qualifications:

  • Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
  • At least 2 years' experience with the following:
  • Command line interface (CLI)
  • Working with and managing scalable or parallel programming
  • Automating common tasks in Linux using a scripting language such as Bash or Python
  • Experience working with a variety of scientific software packages and environments.
  • Applicants must clearly address their ability to develop inclusive and equitable relationships within our diverse campus community.
  • Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Preferred Qualifications:

  • S. degree from a college or University accredited by a U.S. Department of Education or internationally recognized accrediting organization, preferably in Computer Science, Mathematics, Statistics, Computer Information Systems, Management Information Systems, Quantitative Social Sciences, or related STEM field.
  • Demonstrated understanding of statistical hypothesis testing and experimental design, data visualization techniques and tools. Academic or professional experience using statistical methodologies
  • At least 2 years' experience with the following:
    • High-performance computing
    • Basic web-delivered data visualization applications
    • Facilitating user-based software applications that enable research or instructional activities (e.g., statistical software such as R, Python or commercial software products, and associated data visualization technologies such as GGPlot, GoogleVis, Shiny, Plotly, D3)
    • Fundamentals of data management, preservation, and reproducibility

Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $80,000-85,000.

Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at


Please apply online via

Application Instructions: Applicants MUST submit the following documents:

  • Resume
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
  • List of 3 professional references with e-mail addresses and telephone numbers

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

This position will remain open until it is filled.


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