Senior Cybersecurity Systems Engineer
Information Technology and Security at The University of Tampa has an opening for a Senior Cybersecurity Systems Engineer. Directly reporting to the AVP, Information Security, with a 'dotted line' reporting relationship to the faculty director of the academic Cybersecurity program, the Senior Cybersecurity Systems Engineer will support and maintain the Cybersecurity program’s technology and security operations center ‘infrastructure’ composed of network switches, firewalls, and hyperconverged systems. This excludes management of the virtual machine intances that will be maintained by the academic Cybersecurity Lab Instructional Coordinator (who has a ‘dotted line’ reporting relationship to this position). They will also perform information security program related duties such as incident response duties in support of the campus information security program and assist with maintaining the ISO 27001 certification held by ITS and the Cybersecurity lab.
The Sr. Cybersecurity Systems Engineer will work collaboratively to provide faculty and students with a robust and effective technology infrastructure, and will ensure adherence to industry best practices and innovative solutions. They will rotate between the ITS facilities and the Cybersecurity academic labs and classroom areas as needed. They will implement proven methodologies to promote continuous system operations, resiliency and maintain disaster recovery and business continuity plans and documentation of cybersecurity systems.
The Sr. Cybersecurity Systems Engineer will be responsible for managing the Cybersecurity academic facility’s hyperconverged systems infrastructure, allocating rights to the Cybersecurity Lab Instructional Coordinator and faculty as needed to allow them to build and maintain virtual machines and access privileges. The ITS ticketing system and change management processes will be utilized to request troubleshooting, modifications or additions to the infrastructure and the Sr. Cybersecurity Systems Engineer will be responsive in managing all such requests in sync with established ITS practices and policies, including working with vendors to quickly repair or restore services if there are unplanned outages or performance issues.
This individual will also assist in managing cybersecurity solutions and infrastructure vendor relationships, assisting with budgetary items, and initiating partnerships that can result in donations of equipment or software for use in labs and classrooms.
They will work in concert with others to support lab and classroom support hours when the instructional coordinator is absent (back up), consistent with the needs of Cybersecurity program faculty and students. They will become proficient in the Cybersecurity lab instructional coordinator’s duties and responsibilities, including the ability to assist faculty and students with the virtual server instances managed by the lab instructional coordinator when necessary.
This position is designated as an essential employee and may be required to be on call or to report to work as scheduled when University offices are closed due to severe weather or other conditions.
Duties and Responsibilities
- Ensure that cybersecurity systems and applications are available, reliable, and meet the service delivery needs of the University.
- Participate with information security and other cybersecurity staff members to ensure proper direction and development of all cybersecurity systems policies, procedures, and architecture.
- Assist with the development and maintenance of disaster recovery, business continuity, and resiliency plans in the cybersecurity areas.
- Identify and coordinate installation, upgrades, and ongoing support of the cybersecurity server system environment.
- Respond quickly and appropriately to service desk tickets and keep everyone updated on status.
- Collaboratively review, plan, and implement upgrades of existing cybersecurity applications, ensuring minimal disruption to service delivery.
- Develops new system and application implementation plans, testing procedures and training plans to ensure operational reliability.
- Develops procedures to maintain security and protect systems from unauthorized use, acts of nature, and user abuse.
- Coordinate and execute upon approved adjustments and changes that increase performance and availability.
- Ensure high availability and acceptable levels of performance of mission critical systems.
- Provide up-to-date system documentation and inventories.
- Coordinate and update related vendor support contracts for cybersecurity infrastructure and assist faculty Cybersecurity director with budget items when needed.
- When necessary, work in concert with software and hardware vendors for problem resolution.
- Ensure integrity and availability of data through continuous assessment of data backup operations.
- Provide advance notification of all planned cybersecurity server systems and network outages within a robust change control environment and set realistic expectations on availability.
- Coordinate and communicate closely with ITS management and service desk during all unplanned outages.
- Collaboratively work with members of Information Technology and Security as necessary to resolve issues or assist with projects as assigned.
- Develops and coordinates project tasks and schedules to maximize benefits and minimize the impact on service availability for faculty and students using the Cybersecurity labs and classroms.
- Stays current with technological developments in server systems technology and recommends ways for the Cybersecurity programs to take advantage of new technology.
- Confirms cybersecurity system security measures are in place and followed, ensuring the confidentiality, availability, and integrity of the data.
- Support Information Technology and Security in ISO 27001 and ISO 22301 related practices to ensure the security and protection of university assets and data. Assist College of Business and Cybersecurity faculty with accreditation requirements and reviews.
- Adhere to policies and procedures as defined by Information Technology and Security management and leadership.
- Maintain a strong collaborative relationship with Information Technology and Security departments, Cybersecurity academic department staff and faculty, Students, and vendors. Develop and manage internship programs for ITS Cybersecurity student workers in the Cybersecurity Lab spaces that also provides them access to Cisco and Palo Alto security training and certifications if available.
- Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
Requirements
- Bachelor's degree in a technology related discipline.
- Three to five years of experience working as an information security engineer, network security engineer, senior IT systems engineer with a security focus, or a security administrator/analyst.
- Minimum one professional level Information security certification required (CISSP, CISA, CEH, SANS, ISACA, CISCO, Microsoft or comparable vendor security certifications) with ability to earn additional as required.
- Higher Education experience is desired but not a requirement.
Professional Competencies
- Strong customer service skills. Focused on Cybersecurity academic program objectives and very attentive to the needs of faculty and students.
- (Desired) Experience configuring and working with hyperconverged infrastructure, backup systems, and firewalls and/or ability to train and gain proficiency quickly.
- Previous work experience or exposure to security operations centers and/or incident response activities.
- Strong knowledge of Storage Configuration and Administration.
- Working knowledge of IaaS, PaaS, and other cloud technologies.
- Strong understanding of technical troubleshooting methodology.
- Ability to facilitate problem-solving and work collaboratively with others to engineer swift resolutions.
- Excellent oral, written, and interpersonal communication and presentation skills across organizational boundaries.
- Ability to work with a range of technical staff to facilitate joint solutions.
- Knowledge of or the ability to master cybersecurity software programs or equipment and effectively deploy them in academic settings.
- Willingness to embrace new cybersecurity infrastructure technologies, solutions, and innovative organizational practices.
For further details and to apply, please visit our website at www.ut.edu/jobs
Applicants should be prepared to attach a cover letter and resume.
The University of Tampa is an Affirmative Action/Equal Opportunity Employer.