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Position Purpose: Serves as a main point of contact for patients both in person when they arrive and by phone. Communicates with patients or patient's representative
in a warm friendly manner to obtain information needed for scheduling and registration. Ensures that all demographic and related information is collected from patient and entered timely and accurately into the EMR. Schedules patient appointments with various providers and service lines accurately and in accordance with the practice's policies and procedures. Answers phone calls and ensures patients' needs are addressed in the appropriate manner. Interacts with all other staff of the practice to ensure patients' needs are met in the most effective and efficient manner. Is actively involved in ensuring the efficiency of day to day patient flow. Performs check in and check out procedures and collects monies that are due and owing from patients.
The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.
Required Experience: Knowledge of Medical office practices, procedures and equipment. Knowledge and experience with office equipment, multifunction copiers and phone systems. Customer service experience and ability to work in a fast-paced high stress environment. Excellent communication skills, spelling and grammar. Attention to detail. Good keyboarding skills. Prefer one plus years of experience in a healthcare setting.
Required Education: High School Diploma or GED required
Required License: None
This position is currently accepting applications.