H & R Block

Kansas City , KS
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Senior Infrastructure Engineer 306033BR

H & R Block
Kansas City, KS Full-time
Posted on April 28, 2019

Job Description


Participate in the development of an Enterprise approach to system specification, engineering, operational, administrative, capacity management, maintenance and support services. Analyze and select appropriate design solutions for capacity planning, and forecasting of available application infrastructures to assure compatibility of system components. Document design specifications and analyze objectives, scope or system issues. Develop and write system strategy and standards documents. Analyze system data, hardware and software components relative to system integration and compatibility. Proactively engage as the Tier 2 escalation point to satisfy requests for new applications or functionality. Perform troubleshooting. Perform technical research to assure functioning of software patches and fixes. Present corrective action plan. Execute system recovery in the case of failure. Provide technical support escalation, operational logistics, incident and problem resolution services - Mean Time to Restore (MTTR) and Mean Time Between Failure (MTBF) characteristics. Provide technical leadership and consulting during project design and implementation. Provide 24/7 on call support for production and other critical environments.
  • Bachelor's degree in Computer Science, Information Technology, Computer Information Systems or a related field.
  • Five years of experience in WebSphere/Middleware environment to include: 
    • Design, build, implement and upgrade of WebSphere Application server, Network Deployment V8.5 and lower, and Apache Tomcat Servers.
    • Install and configure IBM WebSphere Master Data Management (MDM) & WebSphere CMOD.
    • Install and configure secure gateways for IBM HTTP Server, Apache Tomcat Webservers.
    • Set up system uptime alerts and automation using ANSIBLE, ANT, JYTHON scripts.
    • Build and configure BAMBOO and CHEF DevOps tools.
    • Monitor Health using WebSphere PMT, NEWRELIC, JVM and JMS stats.
    • Build and implementation of IBM Message Queue MQ, QCF and Messaging Engines.
    • Monitor MQ objects using MQ supplied utilities (Rabbit MQ, RFH UTIL) and support packs.
    • Backups, recovery and upgrades of IBM WebSphere Application Server/Tomcat on Windows, Linux platforms.
    • Develop and maintain manuals and SOP’s for IBM WebSphere MDM/CMOD/Tomcat and HTTP webservers.
    • Schedule upgrades/ fix packs as per the Change management process.
  • Willing to be available 24/7 for on call support for production and critical environments
  •  In lieu of a bachelor’s plus 5 years of experience, a master’s plus 3 years of experience is acceptable.

For complete details and to apply, please go to: and reference corporate job # 306033.