Director of Career Services/Target Population

Full Employment Council, Inc.   Kansas City, MO   Full-time     Education
Posted on February 10, 2024

Director of Career Services/Target Population

Reports to: SR. VP/COO   

The individual in this position will lead a team who will, execute and coordinate activities that facilitate enrollment in work activities, completion of training and successful retention for employment in target industries sectors for populations that focus upon single parents receiving public benefits, receiving food stamps and other target populations as required. 


  • Direct and manage workforce services delivered to target populations/Temporary Assistance              Needy Families (TANF) receiving public services assistance, food stamps, and others as designated 
  • Conduct outreach, recruitment and assessment services to target population
  • Oversees Temporary Assistance Needy Families (TANF) employment Program
  • Work effectively with partnership organizations, contract providers, and other stakeholder interest to achieve systems goals and objectives
  • Lead staff efforts through peers, staff, and management to execute the strategic and operational goals of the organization
  • Execute marketing and outreach programs to connect TANF recipients with service offered through the Missouri Career Center system specifically the career assistance programs that include classroom training, job placement and supportive services
  • Lead staff efforts that result in effectively connecting counseling and job placement efforts of the organization full time employment and retention of target clientele
  • Ensures all compliance activities are conducted in timely and appropriate fashion related to referral, training, and placement retention completion 
  • Identify barriers to training and employment
  • Lead staff efforts resulting in on-time maintenance of client files/case notes, etc. 
  • Assist and guide clients in developing training and employment strategies, leading to career oriented employment
  • Provides pre-employment and post-employment services to help customers achieve their career goals
  • Provides follow-up of FEC clientele to ensure retention in training programs and that training results in employment
  • Provide other duties as assigned as needed

Other duties as assigned


  • Bachelor’s degree preferred in education, counseling or related field
  • Extensive experience in leading and directing and monitoring workforce programs targeting these populations
  • Three- five years’ of management experience 
  • Case management career navigator efforts
  • Demonstrate proficiency managing multi activities 
  • Experience in career or vocational counseling preferred but not required
  • Experience working with federal programs
  • Experience coordinating and administering service programs
  • Ability to work in a culturally diverse environment
  • Must be flexible
  • Must have computer skills in order to navigate and utilize multiple computer systems
  • Must be able to pass a background check
  • Must have reliable transportation and auto insurance

Knowledge, Skills and Abilities

  •  Skilled in organizational/time management techniques
  • Skilled working with target population TANF recipients, low income, including women, minorities, and individuals in need of updated training
  • Work in team environment, budget management and personnel evaluation experience  leadership activities as designated by the Senior Management
  • Ability to work according to goals and objectives
  • Ability to work in a performance based environment
  • Ability to communicate effectively in oral and written form

Apply in person at the Full Employment Council/Missouri Career Center

Location: Central City, 1740 Paseo KCMO, (M-F 8-5)

Or online at or

Applications accepted until position is filled    

EOE/AA/MF/V/ADA                   E-Verify Employer

The Full Employment Council is an Equal Opportunity Employer/Program.  Auxiliary aids are available upon request to individuals with disabilities.  All voice telephone numbers may be reached by persons using TTY/TDD equipment via the Missouri Relay Service at 711.