Bilingual/Career Navigator
Bilingual/Career Navigator
The individual in this position will develop, lead, execute and coordinate follow-up activities that facilitate successful retention, completion of training and employment.
Job Duties
- Employee will conduct interviews with customers to obtain information related to FEC programs and financial aid eligibility in a professional and courteous manner.
- Employee will move customers through steps to enrollment.
- Employee will complete training obligations and Individual Training Account (ITA’s), enter code in mojobs and complete supportive services request. Document obligations, mojobs case notes.
- Employee must have an understanding of credential and how to document in mojobs.
- Employee must have the ability to complete and maintain a database.
- Provide written reports to management identifying the status of the follow-up system/counseling.
- Employee will provide outreach and recruitment efforts in a culturally sensitive manner at a variety of community venues that includes our targeted population and plan outreach activities based identified needs.
- Employee will be responsible for outreach and translation service for the Hispanic community.
- Provide follow up to FEC clientele.
- Other duties as assigned.
Knowledge:
- Ability to support and follow organizational procedures, programs and Policies.
- Must be detail oriented.
- Excellent verbal, written and organizational skills.
- Computer skills are essential.
- Ability to handle multiple assignment.
- Ability to act as a team member.
Skills:
- Excellent communication skills and writing skills.
- Skilled at developing and composing report formats.
- Skilled at performing multiple tasks while defining projects or tasks that may lack clarity.
- Skilled at engaging clients and other customers and stakeholders in follow-up efforts.
- Skilled in meeting and developing adequate timelines.
Abilities:
- Ability to work in a team environment.
- Ability to work in cohesive fashions that result in the accomplishments of goals and objectives and results in the motivation and support of team members as well as stakeholders.
- Ability to be proactive and an effective problem solver.
- Ability to forecast and develop strategies concerning performance goals.
Qualifications
- Bachelor’s degree or equivalent in work experience at the leadership or functional level, dependent upon position.
- Requires counseling, or related field and experience career vocational.
Counseling preferred.
Must be able to speak Spanish and any other language, read and write.
Fluently is required.
- Must be able to pass a background check.
- Must have reliable transportation, valid driver’s license and auto insurance.
Apply online at feckc.org or www.jobs.mo.gov or rwaddy@feckc.org
Location: 1740 Paseo KCMO
Applications accepted until position is filled
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EOE/AA/M/F/V/ADA E-verify Employer
The Full Employment Council is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers may be reached by person using TTY/TDD equipment via the Missouri Relay Services at 711.