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CUSTOMER SERVICE REPRESENTATIVE

City of Kansas City Missouri   Kansas City, MO   Temporary     Call Center / Customer Service
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Posted on July 1, 2021

CUSTOMER SERVICE REPRESENTATIVE
(Job Opening ID #513504)

Full-time limited-term position available with KCMO’s Health Department, Public Health Preparedness Division, 2400 Troost.

Limited term lasts until December 31, 2021.

Normal Work Days/Hours: Monday-Friday, 8:00 a.m. 5:00 p.m.

May be required to work varied hours to respond to this public health emergency. As a condition of
employment with the City of KCMO Health Department, all new employees will be required to submit or provide
documentation of receiving an influenza (Flu) Vaccination. Utilizes excellent verbal communication with emphasis on providing optimal customer service to the internal and external customers. Accesses Protected
Health Information which must always be maintained and kept strictly confidential.
Assists the call center with responding to scheduling appointments and registering clients for testing sites. Assists with organizing, compiling and processing paperwork associated with COVID cases.
May be required to work varied hours to respond to this public health emergency and may require the wearing of a high efficiency respirator mask and other personal protective equipment when delivering services within an area assessed as high risk for exposure to infectious diseases. Limited Term Position until December 2021.
REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience.

Salary Range: $14.82-$23.16/hour.

Application Deadline: July 12, 2021.

 EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.


City of Kansas City Missouri

2400 Troost
Kansas City , MO