Communications Specialist

City of Kansas City Missouri   Kansas City, MO   Full-time     Advertising / Marketing / Public Relations
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Posted on July 16, 2021

Communications Specialist
(Job Opening ID #513596)

Full-time position available with KCMO’s Fire Department, Communications Division,
6750 Eastwood Trafficway.

Normal Work Days/Hours: Vary.

Receives fire and other emergency alarms over telephone. Obtains address and exact nature of emergency and
dispatches appropriate firefighting or ambulance units on the basis of established street index and district assignments or the specific nature of emergency. Receives fire alarm signals from alarm boxes and
broadcasts alarms to all fire stations by radio and dispatches as directed, appropriate firefighting units by designated company numbers. Dispatches ambulance units by telephone according to assigned districts.
Records alarms and all movements of firefighting apparatus and ambulance units indicating the date, time, address, location, and type of fire or emergency, the responding fire company or ambulance unit, and respective command officer. Receives complaints of trouble such as water and gas main leaks, street lights out, children locked in bathrooms, and gasoline to be flushed from roadways. Telephones information to proper departments or authorities. Tests daily and inspects fire alarm equipment within the Communications Center. Tests outside lines to ensure they are in working order. Sees that constant current is maintained on circuit. Contacts fire stations by radio to ensure that each receiver is working. Performs routine custodial work as
necessary in order to maintain office, kitchen, dispatch, and related facilities in a tidy condition. Performs related duties as assigned.

REQUIRES high school graduation (or equivalent) and at least 1 year of experience receiving and processing
telephone calls and/or dispatching by two-way radio. It is highly desirable that the experience be in a public safety environment. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City.
Salary Range: $18.06/hour.

Application Deadline: August 2, 2021.

EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.